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Technical Support

DOMICO guarantees a 2-hour callback time during business hours if you have Gold Class Warranty.

If you are contacting Technical Support during non-business hours, please leave a message in our voicemail system with your support number and other pertinent information. Our technicians begin returning support calls at 7:00am Pacific Time.

When contacting Technical support, please be prepared to provide the following information:

  • Support Number
  • Your Name
  • Facility name & telephone
  • Brief description of the problem you are having

Our Technical Support Team

Our Mission:

To provide the very best in Customer Support for all DOMICO clients.

Technical Support Contact Information

Local
(510) 841-4155
Toll Free
(800) 688-6181
Fax
(510) 644-3156
Email
Hours
8:00am - 5:00pm PST, Mon-Fri

eDOMICO Online Problem Report

Please use the link below to
Report an eDomico problem

Submit an Enhancement

If you are a DOMICO Software user and would like to submit an enhancement, please fill out the form below. All suggestions will be reviewed by our Director of Development.