SETTING UP DOMICO AUCTION PROCESSING FUNCTIONALITY
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In the DOMICO Setup à Site Configuration
- Delinquency
- Specify the delinquency step that will act as the Lien Step.
- Specify the number of days required between lien status and eligible for auction.
- If you have a current delinquency step called "Auction" it will need to be removed.
- If you have the customer notice of auction letter set up to print as part of a delinquency step, it will need to be removed as an action for that step.
- Setup Fees
- Does the site charge an auction fee? If so, make sure that the fee has been added as type = "Auction"
- General InfoàSoftware Date & Misc
- Configure the "eDomico to No Pay X day(s) before auction date" setting. This will prevent delinquent tenants from paying online before the auction.
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In the Letter Writer
- Does the site send a customer notice of auction letter? If so, this letter and the alternate version need to be associated with "Auction Notice."
- Public notice letter sent to newspaper - <PUBLIC NOTICE LIEN LISTING> parameter displays the Unit Mask, Customer Name, and General Description of Occupant's Property.
There are three alternatives to this:
- <PUBLIC NOTICE LIEN LISTING CUSTOMERS ONLY>
Does not include general description of occupant's property.
- <PUBLIC NOTICE LIEN LISTING PLUS ADDRESS>
Includes customer address.
- <PUBLIC NOTICE LIEN LISTING PLUS ALL ADDRESSES>
Includes alternate names and addresses.
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In SetupàPasswords
- Configure privileges for each user who has access to new auction screen.
- Additional Options
- Prevent New Auction
- Prevent Auction Deletion
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At the new Auction Screen (ToolsàAuction)
- Input next auction information
- Access the Public Notice settings by clicking on Setup.
- Enter the Generate Notice day and the Publish Day(s). These settings will be retained for the next auction, but can be changed.
- Enter newspaper mailing and email address.
- Enter corporate or site email address for whoever will be reviewing the auction.
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Customer ActionàCustomer Info screen for each tenant in auction.
- Enter a valid email address
- Additional InfoàEnter a General Description of Occupant's Property.