Hello from DOMICO! We are releasing an upgrade to
our DOMICO Software. See article below for details.
Also, check out below under Noteworthy for
information about a seminar that Tom Litton, owner of Litton Property
Management, will be hosting.
Software
Upgrade
DOMICO is proud to
announce a major upgrade to DOMICO Software- Release
2009.
As with most major
software companies, here at DOMICO Software, development work never
ceases. The development team, under the able leadership of Mr. Rob
Ainscough, Director of Development, continues to fix bugs and make
enhancements to improve functionality. This work is only a portion
of what is involved with ongoing research and development activities.
There are also two major testing cycles always in play, both internal
testing that we term “alpha” testing, and field or “beta”
testing.
The initial result
of this work may be called “patches” or “interim releases.” If there
actually is a bothersome problem, our support team may well decide that
the best solution for a given customer is to provide them with a
patch.
At some point, we
believe it is best to make what we call a major release. It motivates us
to update all of our documentation and generally get our customers and
ourselves all on the same “wavelength.” DOMICO Software- Release 2009 is
such a major release.
Many sites will have already
had installed interim versions of this
software.
Since the last
major release, we have added many new features and functions. We have also
improved many existing aspects of the software. The full release notes are
available on our website. Here are just a few highlights:
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Passwords- we have added
some special passwords options that further refine our already superior
controls. For example, we have created the ability to limit a user from
reversing a payment. But even further, we have then created the ability,
even if this limitation is in place, to allow for the correction of a
payment mistake as long as it occurs on the same day! And, of course,
due to our audit ability, in any case, both the original payments and
the reversals are all tracked!
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ACH- while still probably
uncommon, a growing number of self storage customers are amenable to
setting up an automatic bank debit process in order to meet their
monthly payment obligation. While our credit card payment plan
accomplishes a similar objective, the cost to our owners is considerable
less with ACH.
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Pin Debit- in conjunction
with our primary processing partner (Payment Processing, Inc. or PPI),
we now offer our customers the ability to have their customers swipe a
debit card and input a pin as a payment option. You will need to contact
Angelica Chan, Marketing Coordinator at angelica@domico.com for more
information.
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FTP Report Batching-
Taking advantage of a powerful internet communications capability built
into your operating systems software, we now offer you the ability to
send your report batches via FTP rather than using email. While
requiring a person with technical skills to set this up, the
benefits are numerous. A full description is included in our updated
Owner’s Manual.
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Delinquency- you may now
send delinquency letters to more than one alternate.
We want to thank all of our
customers for continuing to assist us with ideas and suggestions that we
believe result in the best software product on the market
today!
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New Legal Seminar for California
Managers and Owners
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What
do you get when you combine an experienced
lawyer in self storage issues with an expert
management consultant?
A
SEMINAR THAT YOU CAN ACTUALLY USE!!!
Alta Walters, Attorney at Law
who has represented hundreds of self storage
clients in the self storage industry has teamed
up with Tom Litton, well known lecturer and
management consultant to bring you the best in
self storage training. Alta and Tom have
combined their years of client defense,
expert testimony, daily contact with
owners/managers, conflict resolutions, auctions,
special projects and consulting to create an
advanced seminar for self storage
owners/managers that addresses the myriad of
problems and issues that arise "across the
counter."
NO FLUFF,
NO LOFTY THEORIES, NO SALES PITCHES, JUST ROCK
SOLID INFORMATION THAT CAN BE USED THE DAY AFTER
THE SEMINAR IS OVER! Spend the day with
two well respected and knowledgeable
professionals that know the storage
business!
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When &
Where
Three California
Seminars
Wednesday, April
22nd
Doubletree Hotel - Arden Fair,
Sacramento
Thursday, April
23rd
Four Points Sheraton. Pleasanton
Southern
California
Tuesday,
April
28th
Hilton Irvine, Irvine
Registration at 8:00 a.m. Seminar
hours: 9:00 - 4:30 pm.
Classroom style seating. Lunch from
12:00 to 1:15 pm
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Topics
Covered
Just a few of the areas
covered.
The
Ironclad Rental Agreement
- Is your rental agreement legal? Things
have changed, some provisions are no longer
legal.
- Who is your tenant? Find out about
joints tenants, tenants in common, agents,
companies and individuals and how to properly
treat them.
- Some rental agreement provisions do more
harm than good, discover what they are.
Daily
Operations
- Are you using a DISCOUNT ADDENDUM? If
not, you should be!
- Are you using a MULTIPLE ACCOUNT
ADDENDUM. Multiple unit tenants pose many
legal problems, find out what they are.
- Are those "yellow stickers" from the postal
office legal address changes?
- Sometimes evicting a tenant is your best
option. Learn how to protect your rights
when opting out of a lien.
Conducting An
Auction
- Can you sell computers, records,
files? The answer will surprise you.
- Ever heard of "advance bidding", if not, you
need this seminar.
- Ever had to cancel an auction? Learn
how to do it the right way!
Double Edged
Policies
- New technology like on-line payments are
great but what are the legal pitfalls?
Find out!
- Fee waivers, partial payments, discounts,
"working with tenants." Are you setting
yourself up for a discrimination claim?
- Ever had to restart a lien? You
probably did it wrong, find out why 99% of all
managers make this simple mistake!
Software
- All self storage software if full of
pitfalls. Find out what they are and how
to protect yourself.
- Account v. contract? Multiple units
can be a problem if your software is not
customized properly.
Find out why!
Do you gather customer email
addresses? There are advantages and
disadvantages to using them. Find out what
they are!
These are just a few of the issues discussed
at this fast paced, legal issues and self
storage procedures
seminar. | | |
| Questions? Call
us!
Seating is
limited! We are already starting to fill
this valuable seminar!
1-800-685-8577
Litton Property
Management
P.O. Box 970
Woodbridge,
California 95258
209-334-3800
209-334-3909 Fax seva@littonmanagement.com
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Upcoming Trade
Shows
Come join DOMICO in Dallas for the
annual SSA Spring International Expo held at The Hilton Anatole. We will
be stationed at booth 257.
Please
Note:
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April 10, 2009: In
observance of Good Friday, our office hours are from 8am-12pm PST.
Emergency support will be available 12pm-5pm PST via email at support@domico.com.
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