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DOMICO
    

 

Goodbye 2009, Hello 2010!

 

 

2009 is almost at an end and what a great year DOMICO has had. Before we end the year, we have some exciting news. We are currently in final testing of a new upgrade to DOMICO Software. The latest version has new features that we're sure everyone will love. Check out the article on our Noteworthy section.

 

On our last newsletter we announced that we were holding a contest based on surveys returned. We've selected a winner at random, so please scroll down to see who it is. You can also check out our latest tech tip. 
2009 has been a great year and we cannot wait to see what 2010 has in store for us. Happy Holidays!!

    MAJOR NEW RELEASE PLANNED FOR DOMICO SOFTWARE 
  
                                              FIELD TESTING HAS BEGUN
Approximately every year DOMICO delivers new and improved versions of its premiere software product. We are field-testing our next version and expect it to be ready before the end of the Winter Quarter.
The main attraction of this version will be the brand new Auction Processing functionality. From a single screen, the user will be able to see all units that are eligible for auction. An auction location and date can be established and eligible units verified and then assigned to that specific auction. The Newspaper Notice can be generated with appropriate dates and even emailed. And, of course, the appropriate notification to customers and alternates will take place. Thank you to Ryan Rogers in particular for taking the time to provide excellent feedback. With Dahn Corporation having facilities in dozens of states, his knowledge was invaluable.
Alongside this auction “module,” we needed to augment our Customer Information screen. Now you will find a place to input a description of the goods stored. This, description will be picked up by the aforementioned Newspaper Notice. We’ve also made a few other Customer Information modifications, thanks to our friend and long time client Richard Marmour, who is responsible for the recently passed Lien law legislation in the state of Arizona.  Hello and thank you Richard!
Speaking of long-term clients, Bob Whear from Stor All has been with us since the mid 80’s and thanks to Todd Whear and Shelli Schilt, we have made some changes to our Marketing Studies. In particular, the “since” option will be generated from a report batch showing what happened in just the last month.
Our long time friends at Storage Pro, Mr. Stephen Mirabito being the principle, assisted us in creating an automated input for the Yardi accounting system that matches the latest requirements for this accounting package. Our thanks go out to Yelena Muskevich for her assistance as well.
There are many more improvements and additions, far too many for a newsletter. DOMICO devotes a substantial percentage of annual profits to ongoing product Research and Development. In all due humility, we feel that we have the best software product on the market today and plan for that to be the case for years to come. A good part of that superiority goes to relationships with superior clients that have been in place for multiple decades!  Thanks to all of you!
 

Survey Contest Winner

In our last newsletter, we held a contest for our customers to reply to surveys that were emailed to them after our Client Support Technicians helped fix their issues. Congratulations to Carol McKaskle from Best Little Warehouse in Glendale for winning our survey contest. She will receive a $25 America Express Gift Card. The survey is based on a rating scale from 1-3 (1 being poor and 3 being great). Here is what Carol’s survey said:

“I think your whole team is just great!!! 3 is for everything.”

Thank you to everyone who emailed back a survey. These feedbacks are very important to us. For those who make a support call but do not receive an emailed survey, please email us at support@domico.com and provide us with your name, support number, and email address.

   

 

Please Note:

  • Dec. 24: Office hours are from 8am-12pm. Emergency support will be available 12pm-5pm via email at support@domico.com.

  • Dec. 25: Our office will be closed in observance of Christmas.  

  • Dec. 31: Office hours are from 8am-12pm. Emergency support will be available 12pm-5pm via email at support@domico.com.

  • Jan. 1: Our office will be closed in observance of New Years.

 
A Brief Overview of the DOMICO Invoice

By Mahlon Duke, Client Support Technician

 

 We often hear from clients who have questions regarding the timing and generation of invoices, so we’d like to take this time to codify some of the more common answers.

 

When do invoices generate?

  • Invoice generation is controlled by the Billing menu at the Customer Action screen, and will be automatically generated during Close Day.  The specific day is selected by the user when they enter the “Day of the month” at the Billing menu.

When is a prepaid invoice generated?

  • A prepaid invoice is generated when a unit has a credit showing at the time the invoice is generated.

When is a late invoice generated?

  • If a tenant has any kind of balance due at the time invoices are automatically generated, they will be sent a late invoice.

 

For further information regarding DOMICO invoicing, please refer to our website at http://www.domico.com

 

Happy Holidays and Happy New Year from DOMICO

 

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